Welcome to Food Supplies and Consumer Welfare Department

Under the provisions of the Consumer Protection Act, 1986, the State Government has established 31 District Consumer Disputes Redressal Forums (known as District Forums) and a State Consumer Disputes Redressal Commission (known as State Commission). The District Forum and the State Commission are composed of one President and two Members including one Woman Member. The District Forum can adjudicate consumer disputes involving amount of upto Rs.20 lakh, whereas the pecuniary jurisdiction of the State Commission is up to Rs.1 crore.

Under a Govt. of India project known as “CONFONET”, the Dist. Fora and the State Commission are being provided with computers and Technical support personnel by Govt. of India at their own cost through NIC.

500 consumer clubs have been set up in 21 Districts through voluntary consumer organisations as Co-coordinating agencies. The total sum of Rs.50.00 lakh provided by Govt. of India have been released for the purpose.

State Coordinating agencies have been provided with leaflets and posters by the State Government. A state level debate and Quiz Competition among the students of Consumer Club has been organized by the State Government on 23.4.07. Ten zonal work shop-cum-Training Programmes have been organized to educate the student members as well as the guide teachers of consumer clubs, with total outlay of Rs.1.08 lakh.

State Consumer Welfare fund was created with an amount of Rs.97.00 lakhs, out of which Rs.47 lakhs was provided by the Government of India. Besides during 2005-06, Rs.1.14 lakh and during 2006-07, Rs.7.24 lakhs have been credited into this fund towards application fees received by Consumer Courts. An amount of Rs.18, 05,200/- have been released from the fund during 2005-06 as financial assistance to 22 voluntary organisations and district administrations etc. for taking up consumer awareness programmes. During 2006-07, a sum of Rs.17, 18,200/- have been released in favour of 23 voluntary organisations and district administration etc. for the same purpose.

Govt. of India have sanctioned Rs.37.50 lakhs during 2006-07 for taking up Consumer awareness programmes. The amount has been placed with the implementing agencies for utilization.

The State Government has received a grant of Rs.296.61 lakh during 2006-07 from the Government of India under Integrated Scheme for infrastructure development including extension of office buildings of Dist. Fora and State Commission. As per guidelines of Govt. of India, the above said amount have been released to Collectors concerned and the State Commission.

An amount of Rs.1, 69,500/- has been sanctioned from the State plan during 2006-07 to different organisations towards conducting Workshop, Seminar and Awareness Camps. A sum of Rs.3, 07,197/- has been provided for observation of National Consumer Day and World Consumer Rights Day. Further funds have also been provided for organizing workshops, printing of booklets, posters, leaflets and conducting Lok Adalat. All District Fora and State Commission are being provided with Computers and accessories by Govt. of India towards computerization and computer net working. 14 numbers of organisations have been selected to open Consumer counseling centres in the office of District Forums of 14 Districts.

The committee was informed about the institution and disposal of cases in during last two years in the District Fora and the State Commission as detailed in Table below:

Filing and Disposal of cases by District Consumer Fora

Sl. No.	Name of the Dist.	2006		2005
		Filed	Disposed of	Filed	Disposed of
1.	Angul	164	191	170	154
2.	Balasore	186	180	139	75
3.	Bargarh	41	66	121	132
4.	Bhadrak	154	199	144	189
5.	Bolangir	165	147	101	153
6.	Boudh	69	89	57	63
7.	Cuttack	462	359	232	174
8.	Deogarh	69	77	58	92
9.	Dhenkanal	45	50	122	128
10.	Gajapati	45	50	53	121
11.	Ganjam	225	237	147	101
12.	Jagatsinghpur	109	158	123	119
13.	Jajpur	154	121	150	153
14.	Jharsuguda	96	61	70	73
15.	Kalahandi	45	57	48	40
16.	Kandhamal	58	98	86	55
17.	Kendrapara	122	147	110	62
18.	Keonjhar	92	58	52	14
19.	Khurda	489	428	324	339
20.	Koraput	128	100	117	124
21.	Malkangiri	45	66	18	17
22.	Mayurbhanj	124	80	112	81
23.	Nowrangpur	87	88	65	75
24.	Nayagarh	68	96	71	54
25.	Nuapada	56	55	70	73
26.	Puri	185	281	206	174
27.	Rayagada	75	76	75	44
28.	Sambalpur	142	196	115	153
29.	Sonepur	70	70	40	69
30.	Sundargarh-I	34	33	35	36
31.	Sundargarh-II	206	114	167	99
	Total	4010	4028	3398	3236

Filing and Disposal of cases by the State CDR Commission

	2006		2005
	Cases filed	Cases disposed	Cases filed	Cases disposed
Original	116	143	100	127
Appeal cases	1078	953	1019	535

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Food Supplies & Consumer Welfare Department
Govt of Orissa, Bhubaneswar